Welcome to flowerlessonhome (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website located at www.flowerlessonhome.com and the in-home floral design instructional services we provide.
By accessing our website or purchasing our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or purchase our services.
1. General Business Information
- Brand Name: flowerlessonhome
- Website: www.flowerlessonhome.com
- Contact Email: landing@flowerlessonhome.com
- Operating Structure: Sole Proprietorship registered and operating in the United Kingdom
2. Service Description & Territorial Scope flowerlessonhome provides personalized, in-home floral design instruction and workshops.
- Territorial Availability: Our instructional services are strictly offered and provided to customers located within designated regions of Europe and the United States. We do not offer or fulfill services outside these specified regions.
- Service Nature: All service appointments are booked online through www.flowerlessonhome.com for in-person fulfillment at the customer’s designated address.
3. One-Time Sales & Billing Terms
- One-Time Purchase: All bookings for our in-home floral workshops are one-time sales transactions. We do not offer recurring billing, ongoing subscriptions, or automatic renewal payment models.
- Pricing & Payment: All prices listed on our website are clearly stated prior to checkout. Full payment is required at the time of booking to confirm and reserve your instructional session.
- Payment Processing: All online card payments are processed securely via our payment gateway provider, Stripe. By submitting your payment information, you authorize us (via Stripe) to charge the total purchase amount to your selected payment method.
- Billing Descriptor: Charges on your payment card statement will appear under the brand name flowerlessonhome or an associated descriptor referencing our domain.
4. Intellectual Property Rights
- Website Content: All text, graphics, logos, images, photography, instructional designs, page design, and branding on www.flowerlessonhome.com are the exclusive intellectual property of flowerlessonhome or are legally utilized under commercial royalty-free agreements.
- Original Media: All imagery featured on our homepage, product pages, and service listings is strictly original media owned by flowerlessonhome or sourced from verified royalty-free commercial platforms.
- Restrictions: You are granted a limited, non-exclusive, non-transferable license to access our website for personal, non-commercial use. You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any content, imagery, or instructional material from our website without our prior written consent.
5. Cancellations, Rescheduling & Refunds Because our in-home instructional services require dedicated scheduling and perishable floral inventory:
- Customer Cancellations: Requests to cancel or reschedule an in-home instruction session must be sent via email to landing@flowerlessonhome.com at least 48 hours prior to the scheduled session time.
- Refund Eligibility: Cancellations made within the allowable 48-hour notice window will be processed for a full refund back to the original payment method used via Stripe. Requests made past the 48-hour threshold may be subject to a fee to cover perishable material costs.
- Merchant Cancellations: In the rare event that we must cancel a scheduled workshop due to unforeseen circumstances, you will be offered an immediate full refund or an alternative date.
6. Limitation of Liability & Applicable Law
- Service Provision: We provide instructional guidance and floral arranging demonstrations. Clients are responsible for providing a safe and suitable environment within their home for the session.
- Governing Law: These Terms and any agreements for service shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to conflict of law principles. Any legal disputes arising in connection with our services or website shall be subject to the jurisdiction of the UK courts, while respecting applicable mandatory consumer protection rights for residents of Europe and the United States.
7. Changes to These Terms We reserve the right to modify or update these Terms of Service at any time. Any changes will be posted directly on this page with an updated “Last Updated” date. Your continued use of our website or services following any updates signifies your acceptance of the revised Terms.
8. Contact Information If you have any questions, concerns, or requests regarding these Terms of Service, please reach out to us at:
- Brand: flowerlessonhome
- Customer Support Email: landing@flowerlessonhome.com
- Website: www.flowerlessonhome.com